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Jan 15, 20245 min read
Why 'Process First' Beats 'AI First'
The companies seeing real ROI from AI aren't the ones rushing to deploy. They're the ones who fixed their processes before automating them.
AIMethodology
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Practical perspectives on process engineering, AI deployment, and operational excellence.
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Jan 8, 20247 min read
You Can't Improve What You Don't Measure
Every successful operations improvement starts with baseline metrics. Here's how to establish them without disrupting daily work.
MetricsOperations
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Jan 2, 20244 min read
The Secret to Operator Adoption
New technology fails when operators don't trust it. The solution isn't better training—it's better design.
Change ManagementDesign
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Dec 18, 20236 min read
3 Mistakes Companies Make When Digitizing Documents
Going paperless sounds simple. Reality is messier. Here's what to avoid when transforming document-based workflows.
Document ProcessingDigital Transformation
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Dec 11, 20238 min read
Beyond Spreadsheet Scheduling: Field Service Optimization
If your dispatchers make scheduling decisions based on gut feel, you're leaving 20-30% efficiency on the table.
Field ServicesOptimization
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