Why 'Process First' Beats 'AI First'
The companies seeing real ROI from AI aren't the ones rushing to deploy. They're the ones who fixed their processes before automating them.
Practical perspectives on process engineering, AI deployment, and operational excellence.
The companies seeing real ROI from AI aren't the ones rushing to deploy. They're the ones who fixed their processes before automating them.
Every successful operations improvement starts with baseline metrics. Here's how to establish them without disrupting daily work.
New technology fails when operators don't trust it. The solution isn't better training—it's better design.
Going paperless sounds simple. Reality is messier. Here's what to avoid when transforming document-based workflows.
If your dispatchers make scheduling decisions based on gut feel, you're leaving 20-30% efficiency on the table.
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